Financial Limits and Administrative Fines in the Consumer Protection Law
January 6, 2025New Regulation on Administrative Fines for Anti-Competitive Practices
January 8, 2025
NEW FINES IN ELECTRONIC COMMERCE
The new administrative fines provided under Article 12 of the Law on the Regulation of Electronic Commerce are published. Based on an increase of 43.93% (which was determined as the re-evaluation rate for the year 2024 in the General Communiqué on Tax Procedure Law (No: 574)), the lower limit of the fines to be applied in 2025 was determined as TL 22,807 and the upper limit as TL 1.14 billion. Some examples of the fines applicable in 2025 are as follows:
| Violation | Lower Limit (TL) | Upper Limit (TL) |
| Electronic commerce intermediary service provider, engaging in practices that significantly disrupt the commercial activities or economic behavior of the electronic commerce service provider | 22,807 | 228,071 |
| Electronic commerce intermediary service provider making or allowing within the contract, retroactive or unilateral changes in the provisions of the intermediary agreement, to the detriment of the electronic commerce service provider | 22,807 | 228,071 |
| Failure to submit information and documents and failure to report information requested by the Ministry into the system established by the Ministry | 114,035 | 570,178 |
| Violation | Monetary Fine (TL) | |
| Electronic commerce intermediary service provider failing to make a payment within the deadline | At least 22,807 up to 30 days. This amount will be doubled after 30 days. | |
| Electronic commerce intermediary service provider forcing the electronic commerce service provider to sell goods or services with campaigns, including unilateral changes in the sales price of the products | 1,140,357 per electronic service provider | |
| Electronic commerce intermediary service provider failing to ensure that the provisions of the intermediary contract are clear and understandable or that the contract is easily accessible, despite the notice made by the Ministry | 22,807 | |
| Electronic commerce intermediary service provider, downgrading the electronic commerce service provider in the ranking or recommendation system, restricting, suspending or terminating the service offered to the electronic commerce intermediary service provider, on the grounds that no objective criteria are included in the intermediary agreement or on the grounds that an application is made to public institutions or judicial authorities | 684,214 | |
| Electronic commerce intermediary service providers and/or electronic commerce service providers failing to obtain a license from the Ministry or renew their license. | 22,807,147 | |
